TRANQUILITY

We will dispatch your artwork in a dent-resistant tube in rolled form.

This is a safe method for shipment. Rolled work can be stretched easily by placing it on wooden stretcher bars. Stretching work is done by local frame maker.

Artlab Studio conducts multiple point quality check before shipping it out to you. Hence we assure you that our products are 100% genuine & Hand painted.

Artwork is shipped with an invoice that can be found along with the product. If after receiving the package, if you need another invoice, give us a mail so that we can forward you a soft copy.

Artlab Studio believes in keeping its art lovers happy and satisfied with every purchase they make. If you have any problem with artwork you have purchased from us, we offer spontaneous customer service. In case if you want to return the product, we would request you to go through the Return and Refund Policy. Any return of products by users shall be governed by the terms and conditions set out under this Return and Refund Policy. The terms and conditions contained in “Return and Refund Policy” are binding to purchaser without any modification.

• In the event where there are defects and deficiencies in the artwork (attributable to and accepted by Artlab Studio after due verification at it’s sole discretion); purchaser may initiate for returning the artwork on the platforms. A purchaser can initiate request for return of artwork not later than seven days from the date on which he/she received the delivery of the Product.
• After confirmation from Artlab Studio purchaser will have a option to seek a refund of the money paid by him/her towards the purchase of the product. The purchaser has to produce a copy of the original invoice at the time of placing a request for return or exchange of products. The purchaser shall ensure that the product(s) being returned comply with the conditions set out under this Return and Refund Policy. It should be ensured by the purchaser that the returned product is unused, having all tags intact and all packaging material undamaged. The returned product(s) should not carry stains or sweat marks. Artlab Studio reserves the right to alter and enforce Return and Refund Policy at any time without having to serve a prior notice on the purchaser. After receipt of returned product at Artlab Studio, it will inspect the returned product and if found complying terms and conditions Artlab Studio will initiate refund of money within ten business days.
• A purchaser is permitted cancel orders prior to